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We protect your data

Who we are

Company Name: TRUCK – SURF HOTEL, LDA
VAT: PT514325666
Our website address is: https://trucksurfhotel.com

What personal data we collect and why we collect it

Contact forms

When visitors submit contact form on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.

Book forms

When visitors submit book form on the site we collect the data shown in the form to process the booking request , and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Analytics (third-party cookies)

We use third-party Service Providers to monitor and analyze the use of our Service.

• Google Analytics

Google Analytics is a web analytics service. Read the Privacy Policy for Google Analytics here:  https://policies.google.com/privacy

How long we retain your data

Book requests

If you book by submit the form inside of our website, we keep your data until 2 months after the end date of your book request.

Contact form

If you submit your data trough the contact form we retain the data during one year, for analysis and process.

What rights you have over your data

If you submit your data to our services, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (like billing).

You can make the request of your rights through the email: stay@trucksurfhotel.com

Where we send your data

Visitor form submissions may be checked through an automated spam detection service.

Your contact information

If you have any questions about this Privacy Policy, please contact us:

• By visiting this page on our website: https://trucksurfhotel.com/contact/
• By phone number: +351 915 609 628